Physican's Answering Service

Keyword:  HIPAA

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Most medical practices handle their own patient scheduling and are limited in the ability to schedule appointments after hours.  It is difficult for some people to conduct personal affairs during their workday.  We allow patients to schedule at their convenience without disturbing your staff with an after-hours call.

Overnight non-emergency distress calls can be handled by booking the first available appointment.  This helps alleviate disruption of you and your staff’s evenings with situations that don’t require immediate action on your part.  When you arrive in the morning, the appointment is already set.

Of course, we can handle appointment scheduling during the day as well.  This can help reduce the burden on your office staff at times when you would prefer to focus on patient care. 

Appointments can be synchronized with your office, permitting accurate scheduling and eliminating unintentional double bookings.  Today’s web-based scheduling systems make this quite simple.